CHECK BILHETE ÚNICO BALANCE
You can check the balance of your Bilhete Único quickly and safely on the official SPTrans portal. See how in the button below:
Official balance check
You can check your balance online on the official SPTrans portal. Log in with the card number or the holder's CPF to see the balance, card type and expiry date.
CHECK ON THE SPTRANS PORTAL →You must have a registered Bilhete Único. The portal opens in a new tab, on the official SPTrans website.
The balance, card type and validity are available on the official SPTrans portal after logging in with the card number or the holder’s CPF. With your balance checked, you can travel on the São Paulo metro with no surprises.
Check your Bilhete Único SP balance online
Check your Bilhete Único balance by entering the card number or the holder’s CPF on the SPTrans portal.
It is important to enter the details correctly so there is no identification error. If you do not yet have an account, you can create one on the SPTrans portal itself.
Bilhete Único balance enquiry options
The simplest ways to check the balance of your Bilhete Único SP are:
- On the official SPTrans portal (online), with a card or CPF.
- Through the Bilhete Único top-up app.
- At the self-service terminals.
Below, we explain how to use these options.
How to check your Bilhete Único balance at self-service terminals
A further alternative to check the balance on your Bilhete Único card is via the SPTrans self-service terminals. These terminals are available at:
- All the metro stations in the city.
- All the stations and terminals of CPTM (Companhia Paulista de Trens Metropolitanos).
- At the city’s bus terminals.
To check your balance at the SPTrans self-service terminals, simply insert your card into the machine. The machine will read your card and display the available balance on the screen. There is no need to press any button or select any option; just look and check your statement.
It can be useful to know the timetables, routes and stations of the metro lines shown below. To do this, simply click on the line you are going to use or the one you need information about:
Bilhete Único App
An alternative for checking your Bilhete Único balance is to download the app for your Android or iOS device from Google Play.
You can download an app that lets you top up your card. There are several apps accredited by SPTrans, but we recommend RecargaPay.
With RecargaPay, you can top up using your account balance, a credit card and even a debit card (one of the few apps that allow this).
In addition, you have the chance to earn 1% unlimited cashback on top-ups, and 5% up to R$ 20 if you are a Prime+ customer.
Other online top-up options for the Bilhete Único 2023
There are several online top-up options for the Bilhete Único in São Paulo. Some of them include:
SPTrans website: You can top up your Bilhete Único by visiting the official SPTrans website (https://www.sptrans.com.br/). Just create an account, log in and follow the instructions to top up.
SPTrans app: SPTrans offers an official app that lets you top up the Bilhete Único. You can download the app on your smartphone, create an account and top up your card.
Bank apps: Many Brazilian banks have apps that let you top up the Bilhete Único. If you are a customer of a bank, check whether its app offers this option.
Self-service machines: Some banks and metro stations offer self-service machines where you can top up your Bilhete Único with a debit or credit card.
Authorised sales points: Many commercial establishments, such as newsstands, are also authorised top-up points for the Bilhete Único. Check the locations near you that offer this service.
Be sure to check the top-up charges, if any, and the top-up limits to make sure they meet your needs.
Why should I check the balance of the Bilhete Único before I travel?
Checking and seeing the balance of your Bilhete Único may not seem very important. However, when you cannot use the metro because you do not have enough balance, it becomes even more important.
For this reason, we recommend that you check the balance of your Bilhete Único SP before you travel, as this way you will know your card’s balance and can top it up in good time. In this section, we will discuss a number of benefits of knowing your card’s balance and how this can be useful in your day-to-day life.
That way, you can avoid queuing to top up your card at stops during rush hour and possibly missing the metro or the bus you were hoping to take.
By keeping an eye on your card balance, you can make your journeys more smoothly, as you will not run into unexpected problems when taking the metro.
On many occasions, travellers arrive at the station in a hurry, and not being able to enter the metro because they do not have enough balance on their card can cause problems or delays, which, of course, we do not want to suffer.
That way, you will not suffer this kind of inconvenience, as you will have your card balance under control and can top it up before that situation arises.
In addition, thanks to the various self-service machines located in every station, you can top up your card quickly and easily whenever you notice you are running low on credit or need to reload it.
Introducing and updating the way card balances are checked is something the São Paulo Metro’s managers do to look after the comfort and wellbeing of their travellers and users. In this way, using the metro has been made simpler.
In addition, it speeds up waiting times and the formalities involved in travelling on this mode of transport, both for passengers, who can make their journeys more easily, and for the metro system, which avoids certain crowds at the various stations along the metro lines.
Finally, knowing the balance on your metro card lets you make fewer trips to sales or self-service points.
For greater convenience, you can find out the fares, the São Paulo metro timetable and all the stations on the lines using the buttons below:
Information about the Bilhete Único 2023
We have prepared answers to various questions that may arise both for travellers and for anyone interested in learning more about the Bilhete Único. Our aim is to provide accurate and reliable information on the following topics.
How can I check the balance of my Bilhete Único in São Paulo?
You can check your Bilhete Único balance through the SPTrans digital system or via the self-service terminals available at metro stations, CPTM stations and terminals, and bus terminals.
Where are the self-service terminals for balance enquiries located?
The self-service terminals are located at all of the city’s metro stations, at all CPTM stations and terminals, as well as at the city’s bus terminals.
How do I check my balance at a self-service terminal?
Simply insert your Bilhete Único card into the self-service terminal. The machine will read your card and display your current balance on the screen.
Can I check my balance online?
Yes, you can check your balance online through the RecargaPay app or other apps approved by SPTrans.
Which payment methods are accepted to top up my card?
You can top up your Bilhete Único card using your account balance in the app, a credit card or even a debit card through apps such as RecargaPay.
How can I earn rewards or cashback when topping up my card?
Some apps, such as RecargaPay, offer cashback on top-ups. You can earn a percentage of cashback on each top-up and, in the case of RecargaPay, you can also get extra discounts if you are a Prime+ customer.
Can I check the balance of my Bilhete Único at a kiosk or customer service point?
Yes, many kiosks and customer service points in São Paulo also offer a Bilhete Único balance check service.